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Patient Support Services

During treatment, cancer patients are often confronted with more than they can handle alone. Managing the physical and emotional aspects of the disease, its impact on their lives and those around them, and the treatment itself – whether infused in a cancer center or home-administered oral chemotherapy – is daunting.

Patients sometime struggle with the unknowns: What will happen next? Can I really handle chemotherapy? How will I know what side effects to watch for and how to manage them? What if something goes wrong?

Difficulty in working through these issues can result in unnecessary patient and family distress, unplanned trips to the emergency room, or worse, a hospitalization. These events are hard on patients and may be unnecessarily costly. Innovent Oncology Patient Support Services focuses on proactive management to enhance patient self-confidence and well-being, while promoting efficient resource utilization.

Physician-Directed Cancer Disease Management
The full promise of cancer disease management is realized when it is fully integrated with the oncologist’s plan of care. Patients need clear information that reinforces what they have already heard from their physician, as well as clinical support throughout the treatment. Innovent Oncology Patient Support Services serves both of these needs through:

  • regular outreach and support tailored to the patient’s disease, specific drug regimen and potential side effects; and
  • focused education specific to the patient’s disease which is delivered by oncology-certified registered nurses using evidence-based, standardized education materials.
     
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